Our client is a global company that manufactures, sells, and provides local service from this Canadian head office. They are the leader in their industry and readily identified as the go-to provider in their product niche, with a market share exceeding 80% in some product lines. They provide the best service and engineering support for standard and customized products with local Canadian-based service and engineering teams.

This position is the technical resource for outside sales and customer service, working closely with company reps and customers by providing hands-on training, technical assistance, training materials, scripts and literature. This position is the intermediate between sales and engineering and to resolve design and manufacturing issues, ensuring customer satisfaction. Will provide technical expertise to the customer, assist with field trails/ equipment installations to prove the product and help with the sales process.

Travel is required to train reps, provide customer support, and attend industry trade shows. This position is based in Woodstock but travels 1-2 days per week. We seek candidates with experience in the HD truck or mobile equipment industry.

This respected employer in the community with solid labour relations is known as a good place to work offering good work/life balance. People are treated fairly and respectfully, and the turnover rate for salaried and hourly staff is low. Please respond in confidence.